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Wantphones.com is a member of a family of Telecommunication businesses serving you since 1964.

Our goal is to provide our customers with quality products and fast, friendly, efficient service at a competitive price. We would like the opportunity to demonstrate for you what we can do! If you have Questions about what phone might be best for you, our knowledgeable sales staff will help you make the right choice.

We ship by UPS to all 50 states. Due to the large volume of orders an extra day is sometimes necessary to process all shipping.

From time to time we may be out of stock of certain items. If a part of your original order was not sent, it will be shipped when it is again in stock.


Mailing Address:
WantPhones.com
18333 Yew Way
Snohomish, WA 98296

Store Phone:
425-608-5290
[email protected]

Wantphones.com
Washington State, Seattle Area

U.S. and Canada: Customer Service and Tech Support hours:
Monday - Friday, 9 am - 5:00 pm Pacific (12noon - 8pm Eastern)

ORDER ACCEPTANCE POLICY
Your emailed receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Item availability and prices are subject to change at any time, without notice. Wantphones.com reserves the right to decline the acceptance of any order for any reason. We will thoroughly research all orders placed before shipping, in accordance with the policies set by WantPhones.comís Credit and Fraud Avoidance Department. Wantphones.com may require additional information and/or verification before accepting and processing any order. Wantphones.com urges you to confirm your purchase and personal information before submitting any orders.

CREDIT CARDS
WantPhones.com accepts all major credit cards, and there is no surcharge for using your credit card to make a purchase. Please be sure to provide the exact billing address and telephone number as recorded with your credit card issuing bank. Incorrect information may cause a delay in the processing of your order. Your credit card will be charged as each item is shipped.

RETURN POLICY


Returning defective merchandise:

Within 30 days of the date of shipment, you may return to us:

Any product, which is still in its like-new condition, in the original box, and which still includes all originally included accessory items and packing materials, for exchange only. All merchandise defects will be verified by Wantphones.com's returns department and must be confirmed prior to shipment of the replacement.
Panasonic Network Cameras are factory service only and cannot be returned to Wantphones.com. To combat this inconvenience, we will be happy to help if you need any assistance obtaining service, or in locating a factory authorized service center near you. These products, like all of the products we sell, are fully guaranteed by the manufacturer and this warranty is included with the product.
Phone: 425-608-5290      Email: [email protected]

Returning non-defective merchandise:

Within 25 days of the date of shipment, you may return to us:

Any product, where the product's packaging is still in its like-new condition and the product and all of it's accessories are in as-delivered condition for exchange or credit.
Panasonic Network Cameras returned in like-new condition will be charged a 15% restocking fee.

All returns must meet the conditions above and must be pre-arranged through our customer service department, either at [email protected], or by calling us directly at (425) 608-5290. When pre-arranging your return/exchange, you will be assigned a Return Authorization (RA) Number that will be used to manage the process of returning, exchanging, or crediting your sale. Returned merchandise will not be accepted without having a Return Authorization Number on the outer packaging or shipping label.

Shipping charges are nonrefundable on any purchase from Wantphones.com. Purchaser is responsible for shipping all merchandise back to our location for any return or exchange. Wantphones.com will ship any replacement merchandise to the purchaser via standard ground shipping.

Unopened items being returned for credit, which were originally shipped under a shipping promotion (such as "Free Shipping" or where the shipping costs were initially waived) will be assessed an item specific handling fee. Please contact us for details.



Customer service lines at Want Phones are open
9am - 5pm Pacific (12noon - 8pm Eastern) -- Monday thru Friday
Call us at 425-608-5290 to speak to a representative or email us at [email protected]
© copyright 1999 - 2004 Want Phones -- all rights reserved
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